Wiki Wednesday in Stuttgart

Cedric und ich hatten die Idee schon länger, nun machen wir Nägel mit Köpfen: Wir organisieren den ersten Wiki Wednesday in Stuttgart.

Vorläufiger Veranstaltungsort ist das Vinum im Stuttgarter Literaturhaus (Bosch Areal, Nähe Liederhalle). Den Termin werden wir in den nächsten Tagen festlegen … ein Mittwoch wird es sicher sein.

Wer Interesse an der Teilnahme hat, kann sich hier in die Teilnehmerliste eintragen bzw. mir eine Nachricht senden.

Social software for the enterprise

More on the social side of knowledge management via elearnspace: “The state of social networking software for the enterprise”:

Two things come to mind with enterprise use of social tools:
1) Organizations that I’ve worked with are generally too unaware of themselves and their strengths and expertise. Social software can greatly aid the “coming to know oneself” that most larger corporations need…but too often, hierarchy and information secrecy reduce it’s effectiveness.

2) Expertise and knowledge are not “database-able”. They reside in people. And tools are required that initiate and sustain dialogue that translates into deeper levels of understanding. Software, like social networking tools, is an enabler, but often clashes against the existing culture of the organization. Software implementation is a change process…

Yes, social software can help raising (knowledge and competency) awareness, where it acts as an enabler, facilitating communication, and possibly also cooperation and collaboration.

Werte statt Macht

Sören Stamer, CEO von Coremedia (hier das Video seines Next07-Vortrags), im Interview mit dem Fischmarkt-Team, u.a. zu zeitgemäßer Unternehmensorganisation aber auch den Implementierungserfahrungen bei Coremedia, u.a.:

Was bedeutet die Post-Web-2.0-Ära für klassische Unternehmen?

Der Hauptpunkt ist der, dass der Kampf gegen den Paradigmenwechsel nicht zu gewinnen sein wird. Jedes Unternehmen kann zwar versuchen, dagegen zu arbeiten, aber meiner Meinung nach wird man mit dieser Strategie nicht erfolgreich sein können. Traditionelle Modelle mit starren Hierarchien und starker Machtorientierung werden leiden und möglicherweise untergehen, weil die Welt um sie herum sich grundlegend ändert.
[…]
Mit dem Medium Internet hat sich eine kulturelle Revolution in Gang gesetzt: Selbstorganisation statt starre Hierarchien. Kompetenzen statt Kontrolle. Kooperation statt Kampf. Werte statt Macht. Technologie hat somit in erster Linie einen kulturellen Effekt.

Web 2.0 changing decision making processes within organizations

More on Chambers keynote by the people of Avenue A | Razorfish, pointing out his argument that decision making processes (at least at Cisco …) were changed and accelerated:

And when talking about web 2.0 [Chambers] specifically drew attention to social networking as changing decision making processes within organizations.
[…] Chambers emphasized that social networks are changing businesses making them less hierarchical and more network oriented.

Well, yes, strengthening (and leveraging) social networks via social software may facilitate this, decision making can be accelerated (and be more distributed, democratized, deconstructed, diversified, …).

In fact, the main change effect is not acceleration (but the change effects in brackets …).

Alas, be warned, your results may vary, social networking in the enterprise is not “easy”. One reason is that this is not a technology problem (with some kind of tech answer), but a people problem. Supplementing organizational hierarchies and “command and control” decision structures with free-form collaboration and teamwork approaches needs some serious thinking before “kicking-off these projects”, taking into account that this calls for broad implementation approaches, lead and energized by skillful managers, and more …

Then (and only when …) we employ freeform social software and enterprise 2.0 concepts we can ease implementation, like when we leverage bottom-up mechanisms that are already in place, and allow for the emergence of usage and networking patterns that reflect and support the actual informal networks that exist in the organization anyway.

Social software may enter the corporate world quite naturally in the end …

The future is Web 2.0 is collaboration …

… says John Chambers, CEO of Intel calling for businesses to increase knowledge worker productivity by implementing Web 2.0 social software but also by fostering mashups and virtual conferencing.

Here’s a video clip of Chambers Network + Interop keynote. It’s nicely edited and a convincing speech (“preaching the gospel”), so worth a look.

Yet one has to be aware that Chambers is betting on virtual conferencing and presence and aims to attract corporate interest onto Ciscos (WebEx-powered) collaboration approach. Keep that in mind when watching the video and when pondering the future of virtual networked collaboration …

For my part I am reserved whether video is really the killer application among the collaboration tools. Requiring synchronous presence of distributed collaborators is both costly and unnecessary most of the time (think more meetings …) whereas tools for virtual distributed collaboration like wikis are a low-cost approach that can be tailored to the actual needs (think more flexibility and serendipity …).

Interested in implementation of social software for collaboration? To learn more about my hands-on consulting approach contact me …