Because of these facts, I usually dodge questions about specific vendors and their offerings, and instead answer how I’d look at any particular deployment of collaboration software to see if it met my definition of Enterprise 2.0.
I find this pretty easy to do. I check to see if the environment meets three criteria: Is it freeform? How frictionless is contribution? And is it emergent?
via forbes.com
Small article, earmarked – Andrew McAfee explains what is interesting and important when evaluating social software offerings and “solutions”. Great examples to illustrate the points freeform, frictionless and emergent too …