Nice presentation by Shiv Singh of AA | Razorfish on the blurring between the (at first sight disparate) worlds of social networks in the enterprise and Enterprise 2.0. There are at least 5 reasons why it is a symbiotic relationship:
1. Facebook enters the Enterprise
2. Principles of Trust everywhere
3. Big Ideas & Little Ideas matter
4. Social Graphs serve as a bridge
5. Organizations have changed
Well, exactly my point about the importance of informal organization, when the collaboration infrastructure that’s available (determines ?) supports and complements “levels of feasible autonomy”, an autonomy that’s needed to fully leverage the capabilities of knowledge workers (and their creativity, their potentials to explore weak ties in their social graphs, their chances to float little ideas with potential, and more). So, while we shouldn’t neglect the nice things we can do with Enterprise mashups, SaaS, “the cloud” and all, this is technology at the heart. Yes, there are more areas where Web 2.0 in the Enterprise may help in reaching growth and resilience and Dion is giving a concise rundown. But many interesting things are related to the social fabric of the Enterprise 2.0, and Shiv Singh is reminding us about that.
ps. Shiv’s implementation lifehack (“People don’t start collaborating on the first day. You first need to provide context & content and champion entrepreneurship before fuelling participation.”) has me agreeing only halfway. Sorry, but to me entrepreneurship as characteristic of organizational culture is more of a journey than a starting point, nothing bad about this – you may very well change your organizational culture with 2.0 as driver of change. Not all pieces of an organizational culture need to be in place for good results.